after-sales


  1. 1、Equipment Installation and Commissioning
    A professional technical team takes full responsibility for on-site installation, precise commissioning, and comprehensive acceptance of new equipment. Operations are carried out in strict accordance with technical standards and the customer’s actual production needs to ensure that all performance parameters of the equipment fully meet the standards before delivery.


  2. Meanwhile, based on the needs of operators in different positions, a customized and systematic operation training program is developed. Through a combination of theoretical lectures, simulated practical operations, and on-site drills, the team provides hands-on guidance to help customers proficiently master the correct operation methods of the equipment, daily maintenance skills, and basic fault diagnosis knowledge, thereby minimizing problems caused by improper operation at the source.

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  4. 2、Fault Diagnosis and Maintenance
    An efficient response mechanism has been established. Upon receiving a customer's maintenance request, the team takes immediate action. Based on the equipment condition, flexible approaches such as remote diagnosis or on-site inspection are adopted to accurately identify the root cause of the fault, formulate targeted solutions, and quickly restore the normal operation of the equipment—thereby minimizing the customer's production losses to the greatest extent.


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  1. 3、Special Inspection for Flood Season
    For customers in industries involving flood season operations such as water conservancy and municipal engineering, a standardized annual pre-flood season inspection plan is formulated. Professional technicians are arranged to conduct comprehensive and detailed inspection and maintenance on key parts of the equipment, including waterproof performance, drainage systems, and emergency start-up devices. Potential hazards are identified and eliminated in a timely manner, providing solid support for the stable operation of the equipment during the flood season and effectively reducing the risk of failures.